Shipping policy
We do our best to ship orders within 1 business days of being received, however at busy times such as sales and restocks please allow up to 5 business days for your order to be sent.
For items that are listed as a preorder, they will be dispatched by the date noted in the individual listing. We make this very clear by noting the item as a preorder in the product title and also note the timeframe at the beginning of the the listing description.
We have multiple postage options at checkout for domestic postage, both with and without signature. It is up to you to select which method suits you best. Please remember that Express Post is simply a shipping method and does not speed up the dispatch time frame for your order.
We utilise the Australia Post network and are happy to ship to Parcel Lockers and PO Boxes, in fact we recommend this to ensure your parcel is not left at a location that is unattended leaving it at risk of theft.
We value our privacy and do not offer local pickup or drop off.
Please contact us via email at fatmangocreative@gmail.com with any queries or questions PRIOR to placing your order.
Within Australia
Standard Postage $9
Standard Postage- with signature $11
Express Postage $12
Express Postage - with signature $14
Free shipping is automatically offered at checkout to any order $75 and over sending to an Australian Address.
Parcels eligible for free shipping are sent via standard postage without a signature required.
International
New Zealand - $20
Other select Countries* - $25
International Orders are sent via Economy Air which includes a tracking number. You, as the customer, are responsible for all customs/duties fees, if applicable. Estimated delivery time frames can be found on the Australia Post website.
We currently ship to United States, Canada, Switzerland, Hong Kong SAR, Japan & Singapore.
Unfortunately we are unable to ship to the UK and countries within the EU due to recent tax changes.
If you do not see your country listed, please feel free to query with us directly.